Shahi Exports Pvt. Ltd. (“Shahi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with https://shahi.co.in/ and related pages, forms, downloads, and services made available through the website.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

We may collect personal information that you voluntarily submit, including when you:

• Contact us through website forms or email
• Request information, reports, or downloads
• Submit media or business inquiries
• Apply for jobs or click through to our careers portal
• Otherwise communicate with us

This information may include:

• Name
• Email address
• Phone number
• Company/organization name
• Job title
• City/state/country
• Any message, query, document, or other information you choose to provide

B. Information Collected Automatically

When you use the website, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Clicks, navigation patterns, and session activity
• Approximate location based on IP address

C. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning properly
• Understand website traffic and usage
• Improve performance and user experience
• Remember user preferences
• Support security and fraud prevention

You can manage cookies through your browser settings. Blocking some cookies may affect website functionality.

2. How We Use Your Information

We may use personal information to:

• Operate, maintain, and improve the website
• Respond to your inquiries, requests, or feedback
• Provide reports, publications, newsletters, or other materials you request
• Manage business, media, sustainability, and stakeholder communications
• Administer recruitment-related interactions and redirect you to third-party hiring platforms where applicable
• Analyze website usage and performance
• Maintain security, detect abuse, and prevent fraud
• Comply with legal, regulatory, and contractual obligations
• Establish, exercise, or defend legal claims

3. Legal Basis and Consent

Where applicable under law, we process personal data based on one or more of the following:

• Your consent
• Performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Our legitimate business interests, including website administration, communication, analytics, and security

Where consent is required, you may withdraw it at any time, subject to lawful processing already carried out.

4. How We Share Information

We may share personal information with:

• Our affiliates, group entities, and internal teams on a need-to-know basis
• Website hosting, analytics, IT, communication, security, and support service providers
• Professional advisors such as lawyers, auditors, and consultants
• Recruitment and HR technology providers, including external career portal operators
• Government authorities, regulators, law enforcement agencies, or courts where required by law
• Parties involved in a merger, acquisition, restructuring, financing, or business transfer

We do not sell personal information.

5. Third-Party Links and Services

This website may contain links to third-party websites, platforms, or services, including career and application systems, map providers, and downloadable content hosted or supported by third parties. For example, the website links users to an external careers portal and map services.

We are not responsible for the privacy, security, or content practices of third-party websites. You should review their privacy policies before submitting any personal information.

6. Recruitment and Careers

If you apply for employment through links provided on our website, your application and related personal data may be collected and processed by the relevant recruitment platform and by us for hiring and employment-related purposes. The Shahi website currently links users to an external ZingHR opportunities page.

Information submitted in connection with recruitment may include:

• Contact details
• Resume/CV
• Employment history
• Education details
• Qualifications
• Interview notes
• Any other information you choose to provide

Such information will be used to assess your application, communicate with you, maintain recruitment records, and meet legal or compliance requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

• The purpose for which it was collected
• Legal, regulatory, tax, accounting, reporting, or compliance obligations
• Dispute resolution and enforcement of agreements
• Legitimate business recordkeeping needs

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. Data Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction or updating of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing activities
• Withdraw consent, where processing is based on consent
• Request a copy of your data, where applicable

To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request.

10. Children’s Privacy

This website is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal data through the website, please contact us so we can take appropriate action.

11. International Transfers

Your information may be processed in India and, where necessary, in other jurisdictions by our service providers or affiliates, subject to appropriate safeguards and applicable legal requirements.

12. Sensitive Information

Please do not send sensitive personal data through the website unless specifically requested and legally permitted. Where sensitive data is collected, it will be handled in accordance with applicable law and appropriate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted will be treated as acceptance of the updated policy, to the extent permitted by law.

14. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal data, you may contact:

Shahi Exports Pvt. Ltd.
Industrial Plot No. 1, Sector 28
Faridabad – 121008, Haryana, India
Email: contact@shahi.co.in
Website: https://shahi.co.in/